Service Contractor
Maestro*service contractor is designed for today’s highly competitive market. Built to significantly enhance the efficiency and profitability of service contractors, maestro*’s user-friendly interface is streamlined for performance.
Maestro* offers powerful features for real-time control of your business. While accessing data in real time, our multi-function interface allows full control over all processes.
Maestro* includes what you need to better manage customer service contracts, including customer equipment profiles, preventative maintenance, call dispatch, call management, inventory and billing. Maximize your profits, optimize budget and schedule management and reduce the risks of duplicating or losing data entries with maestro’s powerful features.
With maestro*, create precise service contracts for equipment services, rate schedules and preventative maintenance schedules. Maestro* offers multiple contract possibilities and contracts can cover multi-serviced locations. General contracts can be created for on-demand business.
Maestro* call entry is fully integrated with contracts, service work orders and dispatch. On return from call record all expense information, including labour and materials. With maestro*, you can bill calls individually or by period.
Preventative Maintenance Scheduling
Develop preventative maintenance processes complete with tasks, estimated times and estimated
materials. Maintenance processes are assigned to equipment and are triggered by customizable usage
meters such as number of kilometers, miles, hours, production volume or whatever you decide.
Maintenance processes can be set to trigger when the usage meter is within a given threshold. For
example, you may set the maintenance threshold to 80% to ensure that when the vehicle is within 80%
of the usage meter, it will begin showing up on the planning reports. This allows you to proactively
determine the optimal time for the equipment to be taken out of commission for maintenance without
impacting it’s potential for generating revenue. Work orders are automatically created for all
maintenance schedules selected from the scheduled maintenance list. Work orders are customizable and
may contain information related to the equipment, task, resources and materials.
The maestro* dispatch module integrates with maestro*s work order, service call and estimating
modules. The easy to use drag-and-drop display allows you to visually schedule your work orders,
service calls and estimation projects. This highly customizable module will allow you to determine
who is on the schedule, when they are available, what transactions show up for scheduling, what
general time is available for scheduling and much more. If you schedule work on a daily or hourly
basis, this is the perfect tool for you.
The work order system allows you to efficiently manage and coordinate the many small jobs that
involve labour and materials. Work order forms can be customized to meet your specific requirements.
Billing can be generated automatically from each work order individually or batched by client over a
specified period. Maestro*’s work order dispatch simplifies resource scheduling.
The maestro* catalogue is simply a list of items and services that can be bought and sold. The
catalogue creates consistency for reporting, simplifies entry of orders and offers links to
inventory tracking. Items can be imported from favourite suppliers or from industry standard pricing
sources.
Maestro* supports a real-time inventory management process. Minimum and maximum thresholds,
economic order quantities, daily consumption, delivery days, production cost rates and many more
parameters are involved in maintaining inventory levels for production purposes.
Maestro*’s contract billing module establishes a contract’s rules and tracks change
notice billings. This module is perfect for lump sum contracts and is completely integrated into all
maestro* modules.
The maestro* small tools management and tracking module allows you build a small tool inventory and
keep track of which employee, project or subcontractor they have been loaned to. This module is
perfect for managing tool sheds for the whole company or at the job site. Repairs, serial numbers
and any other valuable information can be recorded against each tool or tool type. By allowing tools
to be quickly and easily located, there is an enforced accountability by users and a maximization of
the return on these valuable investments.
Maestro* offers one of the most sophisticated project cost management tools available today, a
single tool that addresses the information analysis requirements of estimating, operations and
accounting. With maestro*’s unique Pivotal Data Viewer, project cost information can be easily
viewed in multiple dimensions. All information is shared in real-time between estimating, operations
and accounting departments, eliminating redundant databases and spreadsheets. Maestro*’s
project cost management and inquiry module is completely integrated with our other modules,
including order change, commitment, billing, projection, production and other management modules.
Maestro* offers a complete accounting solution that is fully integrated into all of
maestro*’s specialized construction project management modules. All information passes through
the project management modules automatically, eliminating wasteful entry duplication between
operational and accounting systems. Maestro*’s design ensures that both the accounting and
operations departments have the specific tools that they need to get the job done right, without
compromising the availability or quality of the information they require.
The maestro* payroll module is designed specifically for the construction industry. Maestro* is
capable of virtually unlimited union calculations and can print union statements customized for each
specific union. Automatically generate and print union disbursements. Calculate and print
T4’s, ROE’s. Where available, maestro* supports electronic and Internet based versions
of the above. Hours worked on the job sites can be recorded daily or weekly and subsequently
adjusted by your payroll department. Interfaces are available for electronic deposit with all the
major banks. Maestro*’s construction payroll also supports calculations for pieceworkers,
providing all of the functionality mentioned above, regardless of whether the worker is an employee
or subcontractor. Maestro*’s construction payroll is very sophisticated and tightly integrated
within both the accounting and project management modules.
Service organizations often bill in advance for services. Annual contracts for example are often
paid in advance. In order to comply with accounting rules and to match revenue to expenses for
financial reporting purposes maestro* allows for the accrual of revenue on service contracts.
Accruals can be setup by date allowing for complete control of posting periods.
This module allows the management of depreciation books according to different recognized methods,
in addition to presenting all information regarding each item’s value. This module is
integrated with maestro*’s equipment management and general ledger.
Contractor liabilities in the construction industry are ever increasing. It is now critically
important to equip your team with a software management tool that addresses today’s needs, and
Maestro* can track your liens and waivers, minimizing financial risk on projects. Completely
integrated with the subcontractors’ contract and payables modules, the Lien Management
features will allow you to proactively address your risk.
Helping you
make the most.
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On-site training
To facilitate integration within your workplace and designated team. -
On-line training
A simple way to carry out any implementation or version upgrade. -
Group training
An efficient and friendly way to enhance your team expertise. -
Custom training
A wide range of training packages tailored to your business.
