In a company where time does not stand still and where efficiency is sought at any cost or almost, technology quickly finds its place at the centre of all construction projects. For workers on the job site to office staff, as well as the various partners including professionals, sub-contractors and customers, gathering information, discussing and communicating in various ways are now essential activities for a well-functioning job site of any size.
What can BI tools do for your company today? Just like CRM, business intelligence, more commonly referred to as BI, is increasingly essential to companies. It includes all of the technologies used to analyze the data created by a company in order to measure the performance of its operations and to help it make informed decisions. It is designed for all organizations, from all activity sectors, that want to integrate a technological innovation into their decision-making procedures.
One of the popular trends that we can currently observe on the software solution market is that these solutions are offered in service or lease mode. The acronym SaaS is used to describe the Software as a Service phenomenon.
The CRM tools used to manage customer relationships have become essential in companies in the last several years. Formerly only for marketing purposes, these tools are now becoming more popular, also being used for sales or after sales service. They give managers an overview of the status of relationships with their customers.